Skip to content

Support

Submit a support request below and it reaches us directly — we reply within one business day (Mon–Sat, IST). This page is for existing customers with a plugin already installed; for pre-sales or general questions, use Contact instead.

Before you submit: include your license key or order number so we can help faster. You can find both under My Account → Licenses.

Submit a support request






    Before you write

    License shows “invalid”? Check the key was pasted without spaces, and that the domain is not already using all its activations (free one from My Account → Licenses).
    Not receiving updates? Updates require an active licence on that domain and an update period that has not ended (12 months from purchase — check My Account → Licenses). Deactivate and reactivate the key on the site.
    Want to move a license to a new site? Deactivate the old domain in My Account, then activate on the new one.